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UCaaS | Unified Communications as-a-Service
Over the past 10-20 years the way we interact has changed. Get in the room or get on the phone has expanded. Like a puzzle, the pieces have come together…online chat, text messaging, remote work solutions, video conferencing, VoIP…even the way we store and secure our files have moved online with the advent of the cloud. The next step is to bring these puzzle pieces together — unified into a more powerful, stable, secure, and economical communications platform.
VoIP & Messaging
Voice over Internet Protocol (VoIP) can be seen in organizations of all sizes today — with simple plugin devices that looks just like the plain old telephone service (POTS) that are being phased out and will no longer be supported. As an internet/cloud-based approach, it can encompass voice, SMS, voice-messaging, fax, and even social channels.
With UCaaS, your team can access tools designed to enhance workplace collaboration from basic scheduling, messaging, and project management to content sharing, ideation, and innovation. These are the tools that can bring people together, in and outside of the organization, open new channels, boost morale and increase retention rates.
Home, work, school, customer service…video conferencing has quickly been embraced as the way to talk face-to-face, share screens, and connect over various distances. Whether you are a grade schooler taking a class or two co-workers working on different coasts on the same document in real time. Video conferencing closes the divide.
Cloud, defined as systems hosted over the internet in a private dedicated or secure data center, is a big idea — encompassing storage, security, and applications, but it means so so much more. Cloud gives you the ability to make changes, additions, and subtractions in a few clicks, increase stability, reduce costs, and improve security.