what we offer
Unified Communications
We’re partnered with the industry leaders including;: GoTo, Ring Central, Dialpad, Call Tower, SpectrumVoIO & more to ensure we have the right product for your unique needs.
Unified communications tools offer significant value to customers over legacy communications tools by seamlessly integrating various communication channels such as voice, video, messaging, and collaboration into a unified platform. This integration enhances productivity and efficiency by enabling users to switch between communication modes effortlessly, access messages and calls from any device or location, and collaborate in real-time with colleagues and clients. Unified communications often come with advanced features like presence detection and integration with other business applications, streamlining workflows and fostering better decision-making.
Voice
Cloud based vs traditional on-prem systems that may require additional hardware and management
Conferencing
Audio/Voice, Video, as well as screen-sharing
Collaboration
Internal team chat, SMS functionality, and file sharing
Integrations
Extend communications into other existing applications; such as CRM, DMS, ERP, etc.
Flexibility
Accessible from any device, on desktop installed PC apps, as well as mobile apps
Scalability
Easy to add/remove users, lines, additional features compared to traditional communication systems
Streamlined Communication Solutions
Ultimately, these tools empower customers to work more flexibly, reduce communication silos, and deliver improved customer experiences, making them essential for modern businesses seeking to stay competitive and agile in today’s fast-paced digital world.