Unified communications tools offer significant value to customers over legacy communications tools by seamlessly integrating various communication channels such as voice, video, messaging, and collaboration into a unified platform. This integration enhances productivity and efficiency by enabling users to switch between communication modes effortlessly, access messages and calls from any device or location, and collaborate in real-time with colleagues and clients. Unified communications often come with advanced features like presence detection and integration with other business applications, streamlining workflows and fostering better decision-making.
Cloud based vs traditional on-prem systems that may require additional hardware and management
Audio/Voice, Video, as well as screen-sharing
Internal team chat, SMS functionality, and file sharing
Extend communications into other existing applications; such as CRM, DMS, ERP, etc.
Accessible from any device, on desktop installed PC apps, as well as mobile apps
Easy to add/remove users, lines, additional features compared to traditional communication systems
Los Angeles, CA
(949) 704-2206
